Больше информации по резюме будет доступно после регистрации

Зарегистрироваться

Candidate

Male, 50 years, born on 21 November 1974

Saint Petersburg, willing to relocate (Belgium, Canada, Moscow, Russia, France, Switzerland, South Korea, Japan), prepared for business trips

Technical support engineer

2 000 $ in hand

Specializations:
  • Technical support specialist

Employment: full time

Work schedule: full day

Work experience 20 years 10 months

July 2011 — currently
13 years 10 months
Acronis
Expert Support Professional
* Communication with Acronis customers over e-mail and phone -within service level agreements; * Resolve customer, partner, and reseller issues with Acronis products; * Provide remote assistance to customers using Remote Desktop, WebEx or alike;
August 2009 — July 2011
2 years
Acronis
Technical Support engineer
- Communication with customers over e-mail‚ phone‚ and web chat (remote session) in French and English. - Resolution of Acronis products usage problems remotely - Assisting customers with solving sales related issues. - Provide service and support for corporate and home users and holding introductions to new users.
September 2007 — September 2008
1 year 1 month
Webshop
System Administrator
-System Administrator (FreeBSD) -Website (E-Commerce, file-hosting) development and maintaining
February 2006 — July 2007
1 year 6 months
Wonpoong Corp.
System Administrator
-System Administrator -Intranet development and maintaining
March 2003 — July 2003
5 months
INstitut Superieur des Sciences Et Techniques
developper
-Intranet development
November 2001 — May 2002
7 months
Com manager
programmer
collaboration in Remote Administrator project
November 1997 — June 1998
8 months
Yurinet
Chief of development
- web sites development and maintaining - project Manager responsible for development - web application (Bulletin board system) development - Internet broadcast with Flash and Real media
January 1997 — October 1997
10 months
Hyuk-sung Information System
technician
-IBM server after-sales service -Server installation (Network connexion, Operating system installation, … )

About me

Computer Skills Operation system : Linux, Windows XP, 2003, 2008, vista, 7 Web development : Java Script, PHP, JSP, XML, My-sql, Oracle, MS SQL Langauges : C, C++, JAVA #Note : I have "Вид на жительство", No visa affair necessary.

Higher education (bachelor)

2006
Professional institute of University Savoie
Information System, -
2004
Superior Science and technique institute (IN.S.S.E.T.)
Logistics, -
2003
Superior Science and technique institute (IN.S.S.E.T.)
Web developer, Professional Bachelor of Computer science
2002
University Saint-Etienne
mathematics, Computer science and applied science, Admitted as a senior to INSSET
1998
Chung-buk National University
Economics, Withdrawal 2 yrs later for studying abroad

Languages

Korean — Native


English — C2 — Proficiency


French — C2 — Proficiency


Russian — A1 — Basic


Professional development, courses

2000
Centre International de langue Et Civilisation
University Saint-Etienne, DELF
1998
desktop publishing Course 3 months
Top Design, completion

Tests, examinations

2011
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Microsoft, Microsoft Certified Professional
2011
Windows 7, Configuring
Microsoft, Microsoft Certified Technology Specialist
2011
SQL Server 2008, Implementation and Maintenance
Microsoft, Microsoft Certified Technology Specialist
2011
Microsoft Windows Server 2003
Microsoft, Microsoft Certified Systems Administrator
2011
PRO: Windows 7, Enterprise Desktop Support Technician
Microsoft, Microsoft Certified IT Professional: Enterprise Desktop Support Technician 7
2011
Windows Server 2008 R2, Desktop Virtualization
Microsoft, Microsoft Certified Technology Specialist
2011
Windows Server 2008 R2, Server Virtualization
Microsoft, Microsoft Certified Technology Specialist
2011
PRO: Windows Server 2008 R2, Virtualization Administrator
Microsoft, Microsoft Certified IT Professional: Virtualization Administrator 2008 R2
2010
Managing and Maintaining a Microsoft Windows Server 2003 Environment
Microsoft, Microsoft Certified Professional

Citizenship, travel time to work

Citizenship: South Korea

Permission to work: Russia, South Korea

Desired travel time to work: Doesn't matter